HyperSpin Reviews

Hyperspin.com offers a Free account and a Professional account for their monitoring services. The Free account includes features like 60-minute monitoring intervals, one email contact, and public reports without customization. The Professional account provides more advanced options such as 1 to 60-minute selectable monitoring intervals, unlimited email and SMS contacts (with a per message fee of USD $0.20), maintenance scheduling, lifetime report retention, and customizable public reports. The cost for the Professional monitoring service starts from USD $2.00/month. Additionally, there is a 14-day free trial available for the Professional plan.

Hyperspin.com provides a variety of payment methods to accommodate different preferences. Customers can choose from PayPal, Apple Pay, Google Pay, Zelle, Venmo, Cash App, Circle Pay, and Bitcoin, along with various other cryptocurrencies. This flexibility ensures that transactions can be made in a way that is most convenient for the user.

Hyperspin.com has a return policy that allows for refunds under certain conditions. For their monitoring services, a full refund is available if requested within 14 days of the payment date. After 14 days, a pro-rated refund is offered, and no refund is provided once the subscription term has ended. Unused SMS credits are refundable upon request, while consumed credits are not. For the reseller program, a full refund is available within 14 days of payment, but the reseller upgrade fee is non-refundable after this period. Regarding shipping, customers are responsible for their own shipping costs when returning an item. These costs are non-refundable, and if a refund is issued, the cost of return shipping will be deducted from the refund. The return address is provided on their website for the shipping of returns.

To sign up for a free account on Hyperspin.com, visit their official signup page. Provide your name and a valid email address to complete the sign-up process. There's no need for software installation or a credit card, and it's completely risk-free. Once signed up, you can enjoy free monitoring service, receiving notifications via email, SMS, and push notification when your website goes down.

To contact Hyperspin.com regarding a return, you can reach out to them through their contact page. They provide an email address for direct communication, and also have a physical mailing address for both their System Development team in New York and their International Warehouse in London. Additionally, they offer a refund policy where a full refund is possible within 14 days of the payment date, and a pro-rated refund thereafter.

Alert emails will be sent when your website or server goes down and another email will be sent when the issue is resolved.

If you are not satisfied with the monitoring service or wish to cancel it, they may request a refund. Refunds will be provided as full within 14 days of the original payment date, pro-rated after 14 days, and not provided once the subscription term has ended. Once a refund is processed, your account will be closed.

HyperSpin uses a variety of tests such as ping tests and web server tests to determine if a website or server is down. These tests check for factors such as server accessibility and response time. Additionally, the service checks for specific keywords or excluded keywords on a webpage.

Unused SMS credits are refundable upon request. Consumed SMS credits are not refundable.

You should first create an account and then navigate to the subscription page to configure and purchase a service.